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Have questions ?

 

They might be answered in our FAQ below.
We tried to cover just about everything you need to know.

 

You can also email us at: footzcustoms@gmail.com

or fill in our contact form:

 

FAQ

01

Is the paint durable?

 

The short answer is VERY. All of our hand painted shoes go through numerous protective steps to ensure durability and longevity. The paint is: Scratch Resistant, Water Proof & Flexible. Please keep in mind however, these are art as well as shoes. They are designed to last provided they’re properly cared for.

03

Do you do international shipping?

 

Yes but some countries have import restrictions. If this is the case, you will be notified and will receive a refund. It is also the buyer's responsibility to pay shipping, import taxes, and fees that may be charged upon arrival.

05

Do I send in the shoes?

That's up to you! We generally provide a brand new pair of shoes and include it in the overall price. But if you already have a pair of shoes you want us to paint that aren't too beat up, you can send them in. Just shoot us an email first if you are planning on doing so!

02

 

What if I want a different type of shoe or design than I see on the website?

 

We will happily customize any type of shoe that our paint will adhere to! As far as designs go, feel free to request a new design or alteration to any of our current available designs. We are here to make shoes that move you!

04

What is the return policy?

Given the nature of the business, we are unable to offer returns, refunds, or exchanges. All sales are final.

06

When will I receive my order?

 

All shoes are made to order solely by me so please allow 2-4 weeks to be fulfilled and shipped *subject to change without notice depending on order volume*

If you would like a more up to date estimate, please feel free to contact us and we will do our best to give you a time frame based on our current load.

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